Next-day check-in after treatment (then a review ask)
The day after an extraction or filling, patients get a caring text; happy ones are asked for a review.
Patients feel looked after, and you collect 5-star reviews from the happiest ones.
The problem
Patients worry after treatment and call in; nobody checks on them, and the best moment to ask for a review passes.
Pain point we researched: Koira: 100 small businesses on where their time goes
What it could earn or save you
Rough estimate- Time
- About 1 hour a week of call-backs
How we got this: Rough estimate. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Create an automated message triggered by appointment type in Weave or NexHealth.
- 2
Send the next day at 10am.
- 3
If they reply with a concern, route it to clinical staff.
- 4
2 days later, send the review link to patients who replied positively.
Tools you can use
- WeaveVisit site (opens in new tab)
Healthcare texting, reminders, reviews, payments and phones in one inbox.
- NexHealthVisit site (opens in new tab)
Online booking, reminders, waitlist and digital forms synced with dental and medical systems.
- Google Business ProfileVisit site (opens in new tab)
Your free Google listing: reviews, posts, messages and booking links.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Template:
Template:
Hi {first_name}, just checking you’re feeling OK after yesterday at {practice}. Any questions, reply here or call {phone}.AI prompt (generic text only, no personal data):
Write a caring next-day check-in text after a dental procedure, generic, under 160 characters.