Keep patients booked through their full course
Automatic reminders and rebooking links so patients don't drop off after session two.
The problem
Patients often stop coming once pain eases, before the treatment plan is complete, and there's no time to chase them.
What it could earn or save you
Rough estimate- Time
- Roughly 1 to 2 hours a week
- Money
- Could keep a few more patients on plan each month
How we got this: Based on replacing manual rebooking calls. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Use reminders in Jane App or Cliniko for every booked session.
- 2
Set a 'no future appointment' report and review it weekly.
- 3
Send a friendly rebooking message to patients without a next session.
- 4
Encourage booking the next session at checkout.
Tools you can use
- Jane AppVisit site (opens in new tab)
Booking, charting and billing for clinics such as physio and therapy, with reminders and intake forms.
- ClinikoVisit site (opens in new tab)
Practice management for allied health with reminders, online booking and patient forms.
- ChatGPTVisit site (opens in new tab)
AI assistant for drafting message templates. Use only with generic, non-patient text.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Hi {first_name}, we noticed you don't have your next session booked at {clinic}. Book here when it suits: {link}AI prompt (generic text only, no patient data):
Write a warm, non-pushy rebooking text for a physiotherapy clinic. Under 160 characters, no clinical claims.