Auto-reply to missed calls so leads don't go elsewhere
When you can't pick up, the caller instantly gets a text with a link to book or describe the job.
The problem
A customer with a leak calls the next plumber if you don't answer. You can't answer while working.
What it could earn or save you
Rough estimate- Time
- About 30 minutes a day of phone tag
- Money
- Could save several jobs a month that would otherwise go to a competitor
How we got this: Based on typical missed calls while on a job, and the time saved by getting job details in writing before calling back. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Install WhatsApp Business (free) on your work phone and set up an away message, or use the missed-call text-back feature in tools like Jobber or Housecall Pro.
- 2
Create a simple job request form (Tally or Google Forms): name, address, problem, photos, urgency.
- 3
Put the form link in the auto-reply text below.
- 4
Check new requests at breaks and call back the urgent ones first.
Tools you can use
- WhatsApp BusinessVisit site (opens in new tab)
Free business app with quick replies, greeting and away messages.
- JobberVisit site (opens in new tab)
Quotes, scheduling, invoicing and follow-ups for service businesses.
- TallyVisit site (opens in new tab)
Free, simple form builder for quote requests.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Sorry I missed you, this is {name} from {business}. I'm on a job right now. Tell me what's wrong here (photos help!): {form_link} and I'll call you back today. If water is leaking, turn off the main stopcock.