Send discreet reminders before every session
Automatic reminders that don't reveal what the appointment is for.
The problem
Late cancellations and missed sessions hurt solo practices, and reminders need to stay discreet.
What it could earn or save you
Rough estimate- Time
- Roughly 1 hour a week
- Money
- Could prevent a few missed sessions a month
How we got this: Based on replacing manual reminders. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Turn on reminders in SimplePractice or Jane App.
- 2
Use neutral wording with no mention of therapy in SMS text.
- 3
Let clients choose SMS, email or no reminders.
- 4
Include your cancellation policy link.
Tools you can use
- SimplePracticeVisit site (opens in new tab)
Practice management for therapists: client portal, intake, reminders and billing (HIPAA).
- Jane AppVisit site (opens in new tab)
Booking, charting and billing for clinics such as physio and therapy, with reminders and intake forms.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Reminder: your appointment with {name} is on {date} at {time}. To reschedule: {link}AI prompt (generic text only, no patient data):
Write a neutral appointment reminder under 160 characters that doesn't reveal the type of appointment.