Send post-surgery care instructions to owners automatically
Owners get the practice's approved home-care sheet plus a check-in message.
The problem
Owners forget discharge instructions and call worried.
What it could earn or save you
Rough estimate- Time
- Roughly 1 to 2 hours a week
How we got this: Based on fewer repeat calls. Rough estimate; your results will vary. Your results depend on your business; this is an illustrative estimate, not a guarantee.
How to switch it on
- 1
Write vet-approved discharge sheets for common procedures.
- 2
Send them automatically by email/app after discharge.
- 3
Add a 48-hour check-in text asking owners to call if worried.
- 4
Use AI only to simplify approved wording, never to give advice on a specific pet.
Tools you can use
- ezyVetVisit site (opens in new tab)
Cloud veterinary practice management with automated reminders.
- PetDeskVisit site (opens in new tab)
Client app and reminders for veterinary practices.
- ChatGPTVisit site (opens in new tab)
AI assistant for drafting message templates. Use only with generic, non-patient text.
Tool links are plain links for now. Some may later become affiliate links, which will always be labelled. Check each tool’s current pricing on its site.
Template and prompt
Privacy & compliance: Never paste patient names, health details or records into general AI tools like ChatGPT or Gemini; use them only to draft generic templates. Send real patient messages through a HIPAA- (US) or GDPR- (EU/UK) compliant system, with a signed BAA or data processing agreement where needed. AI here is for admin and wording only, never for diagnosis or clinical advice. Check your professional body’s rules on consent and marketing.
Template:
Hi {owner}, checking in on {pet_name} after the procedure. If you're worried about anything, please call us on {phone}.
AI prompt (generic text only, no patient data):
Rewrite this vet-approved discharge sheet in plain, reassuring language without changing any instructions: [paste text]